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Frequently asked questions
Subscription
The Method
The Three Rituals
The Science & Five Systems
On CBD
Sourcing & Standards
How to Drink the Blends
The Founding 150
Orders & Shipping
Sign in at your account, open your subscription, and choose a new rhythm — every 4, 6, 8 or 12 weeks. The change applies to your next order. Takes about 15 seconds.
In your account, click Skip this one next to your next order. Your subscription stays exactly as it was — only the next charge gets pushed forward by one cycle.
Yes — pause for 1, 2 or 3 months. Your subscription resumes automatically when the pause ends, and we email you a few days beforehand so you can adjust if needed.
Anytime. Open your subscription, pick a new blend, save. The switch applies from your next delivery. Swaps don't reset your subscription history or pricing.
Sign in, open your subscription, click End the ritual. We'll ask why and offer alternatives (skip, pause, change frequency) — but you can decline all of them and confirm in two clicks. No phone calls, no retention scripts.
On the day your next order ships. We email you 3 days before every charge so you can skip, pause or change rhythm first. No silent renewals.
Yes. Pause holds your subscription open — your 15% discount and (if you're a Founder) your locked-in £39 price both carry through pause and resume.
Your account stays open. You can restart anytime, but cancelled Founder pricing isn't recoverable — the 150 places are one-time. If keeping your Founder rate matters, pause instead of cancel.
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